Karpet Mills, the North East’s leading quality carpet retailer understand that keeping up with modern trends is vital for staying ahead of the competition. Despite trading since 1878, Karpet Mills keeps pushing the product portfolio that they stock as well as maintaining the values that have upheld the company as market leader for 6 generations. Joel Dickinson, Operations Director at Karpet Mills explains, “The key to operating successfully in a competitive market it to offer customers what they want, when they want, and this changes over time.” He adds, “This year we have launched some exciting new ranges that follow key trends in interior design and we aim to build on that in 2017. Heavy weight wool berbers, new textures and soft touch yarns are all featured. The products are always evolving and we have had to react quickly to uphold our breadth of choice that our customers expect.”
Karpet Mills have launched a larger format sampling display providing customers with the opportunity to view special offers, product information and flooring colours of the latest trends more easily
“We offer consistently high quality products at consistently low prices. Recent growth of our business has significantly boosted our buying power. We source ‘A-Grade’ stock from across Europe and buy in bulk to pass the savings directly to our customers” these are the words of Joel Dickinson, Operations Director of Karpet Mills, the North East’s biggest stockist of quality carpets. He adds, “We are able to sell famous branded products at prices not normally seen by the general public. We sell Axminsters, heavy weight 80/20 wool twists and stainfree saxonies to our customers at better than wholesale cost.”
Joel explains that the secret to success is keeping things simple by offering the best choice, the best quality and the best prices. With the huge stock holding capacity across three huge depots, Karpet Mills are able to buy in bulk and save money for their customers, “Too often there are too many people taking a cut between the factories making the carpets and the end user buying them – this means higher prices for the consumer. We cut all of those people out to give our customers genuine wholesale prices. Whether it’s top quality woven Axminsters or simple stainfree twists we simply cannot be beaten”.
Joel, is the sixth generation to join the company which has been selling carpets for over 100 years and explains the success of the business since it was founded in 1878, “We have a very simple philosophy – sell quality carpets at low, low prices – backed up by first rate customer service.” He adds, “We have buyers across Europe sourcing products at crazy prices. The demand from our 3 branches allows us access to products in high volumes at heavily discounted prices. We pass these savings directly to our customers. We will not be beaten on price. We offer the lowest prices and the best service. For customers who haven’t visited us before, we invite them to see why we have been successfully selling carpets for over a century – old fashioned service; modern day, competitive prices.”
“We understand what our customers want and try to provide that in a simple and efficient way”. “Our prices are the most competitive around and with a free estimating service, professional fitting and complete aftercare guarantee, we make buying a carpet a stress-free, reliable and easy process”.
Karpet Mills combines the experience gleaned from over a century trading with the modern day expectations of quality and service to provide the full package for every customer, with all three branches, Kingston Park, Hetton-le-Hole and Gateshead, trading 7 days a week.
Visit Karpet Mills, with ample, free parking at either Market Street, Hetton-Le-Hole (only 10 minutes from Sunderland and Durham), Airport Industrial Estate, Kingston Park, Newcastle Upon Tyne and Tyne Bridge Retail Park Gateshead (next to Matalan).
